Checking an enforcement agent's certificate and authority
Many people exercising Schedule 12 powers require a certificate, but statutory exemptions apply. Specified court and public officers may be exempt, and supervised activity can be permitted in defined circumstances.
Ask for the person's full name, identification, employer and enforcement authority. Check the Ministry of Justice register, the official HCEO list or the issuing court as appropriate.
Acting without lawful authority can be an offence, but the person's actual role and any exemption must be checked. Preserve evidence and use the complaint or court route suited to the loss alleged.