The bailiff refused to explain his fees and charges
According to the law, enforcement fees and charges must be clearly stated in the Notice of Enforcement.
Avoid paying a fee to a bailiff company simply to receive an explanation of their fees.
The statutory fee schedule is outlined in the Tables of the Schedule in the Taking Control of Goods (Fees) Regulations 2014.
If you have not received a Notice of Enforcement, you are not obligated to pay their fees, and in certain instances, you may even be able to reclaim them.
Bailiff companies insist on payment for providing a written breakdown of their costs and charges, claiming it falls under the Data Protection Act.
However, the law does not classify an explanation of fees and charges as "personal data" nor does it specify a fee for providing such an explanation. This practice can be considered a type of fraud.The Law:
Regulation 7 of the Taking Control of Goods Regulations 2013 states:
Form and contents of notice
7. Notice of enforcement must be given in writing, and must contain the following information—
7. Notice of enforcement must be given in writing, and must contain the following information—
(a)the name and address of the debtor;
(b)the reference number or numbers;
(c)the date of notice;
(d)details of the court judgment or order or enforcement power by virtue of which the debt is enforceable against the debtor
(e)the following information about the debt—;
(i)sufficient details of the debt to enable the debtor to identify the debt correctly;
(ii)the amount of the debt including any interest due as at the date of the notice;
(iii)the amount of any enforcement costs incurred up to the date of notice; and
(iv)the possible additional costs of enforcement if the sum outstanding should remain unpaid as at the date mentioned in paragraph (h);
(f)how and between which hours and on which days payment of the sum outstanding may be made;
(g)a contact telephone number and address at which, and the days on which and the hours between which, the enforcement agent or the enforcement agent’s office may be contacted; and
(h)the date and time by which the sum outstanding must be paid to prevent goods of the debtor being taken control of and sold and the debtor incurring additional costs.