You did not get a Final Notice or a Reminder
Before the council applies for a liability order to enforcement unpaid council tax, the law says the council must either give the liable person a Final Notice or a Reminder, but not both.
Regulation 23 of the Council Tax (Administration and Enforcement) Regulations 1992 creates a requirement for the council to give a Reminder Notice telling the payer they failed to make the required installments.
Regulation 33 creates a requirement on the council to give a Final Notice before they apply for a liability order only if the payer has not been given a Final Notice
The Law:
Regulation 23 of the Council Tax (Administration and Enforcement) Regulations 1992 states:
(1) Subject to paragraph (2), where—
(4) If, after making a payment in accordance with a reminder notice which is the second such notice as regards the relevant year, the liable person fails to pay any subsequent instalment as regards that year on or before the day on which it falls due, the unpaid balance of the estimated amount shall become payable by him on the day following the day of the failure.
The Law:
Regulation 33 of the Council Tax (Administration and Enforcement) Regulations 1992 states:
33.—(1) Subject to paragraph (3), before a billing authority applies for a liability order it shall serve on the person against whom the application is to be made a notice ("final notice"), which is to be in addition to any notice required to be served under Part V, and which is to state every amount in respect of which the authority is to make the application.
(2) A final notice may be served in respect of an amount at any time after it has become due.
(3) A final notice need not be served on a person who has been served under regulation 23(1) with a reminder notice in respect of the amount concerned.
The most common reason a notice is not given by the council is because they have a wrong address for you and the bailiff has found you by searching the Internet.
A bailiffs phone records will show they have searched your name on the Internet proving that he traced you. If the bailiff causes a disturbance, call police on 999 and they can seize the bailiffs phone if they believe it contains evidence of criminal activity.Official Guidelines:
The Government published official guidelines called, Taking Control of Goods: National Standards 2014, of which Paragraph 12 states:
Template email and text message to give notice to the council they did not comply with regulations requiring a Final Notice or a Reminder Notice has been served and give an opportunity to cease non-compliance enforcement action.
Take a screenshot of the sent email and text message to the bailiff recording the time they were sent, and exhibit them as evidence if you need to pursue an action